About SolaDrive

Learn More About SolaDrive - The Enterprise Managed Solutions Provider

SolaDrive About Us

Who We Are

SolaDrive started offering its services in early 2009 and ventured to have an online presence in November of 2010, providing managed VPS and dedicated servers to small and medium-sized enterprises. Having experienced poor quality hosting firsthand and working for companies who provided subpar services, the founders created a better service, SolaDrive. Knowing the importance of quality service and helpful, experienced support are just a few reasons SolaDrive is still here over a decade later providing managed services people can rely on.

Our philosophy is to provide our clients with nothing but the best quality service and managed support at a reasonable price. We accomplish this by continually improving our services and using the latest technology available. Our technical support is held to the highest of standards, having only the most experienced and certified technicians. We’re confident we will be able to exceed your expectations.

Our History

2009

May

History Begins For SolaDrive

2010

September

Expanded to Los Angeles and UK Locations for VPS & Dedicated Servers

2011

July

Website and Client area v3 with mobile support is released

2012

December

New Website, Live Support, 8 Additional New Staff, and SSD VPS

2013

March

New E3 Server Line-up, Growth of over 1000 Servers

2015

January

New Responsive Website Is Launched, Pro-Active Monitoring Service Deployed

2016

July

New Pure SSD Plans & Dedicated Server Intel Generation 5 Lineup

2017

August

Website Re-Done For Mobile Viewing, Pro-Active Monitoring Service Deployed

2019

March

New Website is Launched and New Service - Acronis Backups Introduced

Fundamentals

 

Based In

Buffalo, New York

 

15 Min

Ticket Response Time

 

5,200 +

Clients in 65 Countries

 

100 %

Uptime SLA

 

100 %

Affiliate Commissions

 

120 GBps

Combined Network

 

10 + Years

In Business

 

120k +

Tickets Solved

  • How SolaDrive Started

    How It All Started?

    SolaDrive commenced full operation of its services in early 2009, and ventured to have an online presence in November of 2010 providing managed virtual private servers and managed dedicated servers to small and medium-sized enterprises. Having experienced poor quality hosting firsthand, and working for companies who provided subpar service, the founders of SolaDrive strive to create and provide a better brand, focusing on providing a better service and support to our clients.

  • Where SolaDrive Is Now

    Where We Are Presently

    With over a decade of providing managed hosting services with thousands of happy customers, we have become known for providing quality service with exceptional support. We are proud of how far we have come and what we have accomplished since the days of our humble beginning. We believe we owe our success to sticking with our original principle goals and carrying out our philosophy each and every day.

  • SolaDrive Future Plans

    Our Plans for The Future

    We are happy with where we have come and the reputation we have built. One of the mistakes we feel other companies make is growing too fast or beyond their abilities. We strive to maintain a steady and consistent growth rate, but still set goals and aim to provide reliable services that customers can depend on. Our goal is to stay reasonably sized so we can still provide friendly, personable support and know each of our clients that we can build a lasting relationship with.

Our Commitments To You

Creating standards to live up to and standing by them is a must for any provider. Therefore we have come up with five key commitments that define us at SolaDrive. We as an enterprise managed hosting provider feel that if we can maintain the standards, we will continue to provide exceptional services to our customers. To this day we abide to these standards that created a great foundation for our operation.

1

We love our customers! We want them to be 100% satisfied with our services, even if it would be at a loss to us. We will always do what is necessary to ensure our customers are happy and their expectations are met with our services. You can expect friendly, helpful service every time you contact us.

2

In today’s world being available 24/7 to resolve issues in minutes is a must. That is why we promise that whenever you have an issue, we will help quickly respond and resolve it. Our goal of ten-minute response times is of utmost importance that strive to meet on every ticket.

3

Our response to questions and concerns will be direct and honest; we will stick to the facts, not cut corners and take responsibility when needed. We are not here to upsell you with a solution that doesn’t make sense for your specific needs. You can expect friendly, helpful responses every time you contact us.

4

Here at SolaDrive we value the trust that our customers invest in us. This is why we know ethics and integrity is crucial to our growth. Integrity shouldn’t be optional, it’s mandatory and you can expect to see that in any situation with us.

5

We commit to the highest level of service and uptime, which is why we guarantee a 100% service uptime. From our highly redundant infrastructures, to seasoned administrators with decades of experience, we stand by our 100% uptime guarantee.

6

Lastly, we stand by our quality and commitment to excellent service. As a new customer, we welcome you try our managed services risk free. Should you decide you are not happy with our services within these 30 days for any reason, we will gladly provide you with a refund.